Caring for your bag

Polyurethane (PU/Faux Leather) Bags

The fabric is not absorbent. Polyurethane, the most common form of PU today, is stain resistant and very easy to clean. Additionally, it fades very slowly, even in direct light.

Cleaning

For light cleaning use a soft microfiber cloth and water to help remove dust and dirt residue. Dampen the cloth with water, wringing out any excess, and gently wipe the surface down. Clean the whole bag, not just the areas that look dirty and allow to air dry. A very small amount of mild dish detergent can be used if necessary.
Removing stains
Stains on any material leave a lasting mark unless treated immediately.

Use an all-purpose spray to remove general liquid spills from drinks. You should perform a spot test in order to determine whether your can damage the polyurethane fabric. Pick an unobtrusive spot on the bag and spray it with some of the cleaner. Check the fabric after a few hours. If the area appears frayed, dull or discoloured, the cleaner is not suitable for the fabric.
Never use bleach or spray cleaner containing bleach to clean polyurethane fabric.

Leather Bags

How to store your bag

We recommend using a material dust bag or tissue paper for storing your leather bag. Do not use plastic as this can cause excessive drying of the leather. Avoid storing in extreme temperatures and do not expose to direct sunlight for long periods of time as this could cause colour fading and drying of the leather.

How to remove dirt

Dirt can usually be removed from leather by simply wiping it off with a clean, damp cloth. Do not use soaps or detergents, as these remove the natural oils in the leather and may cause permanent damage. Leather cream can be used and can help enrich the natural state of the leather. You should perform a spot test first in order to determine whether your can damage or discolour the leather.

If your bag becomes wet

Do not put it into the dryer or on a radiator, let it dry at room temperature. Make sure you empty your leather bag first and stuff it up with tissue or newspaper, this will help to soak up any excess moisture and retain the shape, let it stand to dry.

Suede

Suede is a leather also made from calfskin, it is soft and resembles fabric. The difference is the leather is buffed on the flesh side, not the skin side. Suede requires a special cleaning kit for care and maintenance, usually available from all good shoe shops. . You should perform a spot test first in order to determine whether your can damage or discolour the suede.

Snakeskin

Use a cleaning product specifically designed to clean snakeskin leather, do not use household cleaners or standard leather care products. Products used for smooth leather may leave a residue that could build up around the base of the scales and cause them to crack or fall off.

Additional tips

Do not use dry cleaners to clean your leather bag. Dry cleaning can remove the natural oils of the leather which may result in cracking, fading or the bag becoming misshaped. You may need to send it to a leather specialist who can advice on the best course of action.
When using any leather care products, always carry out a spot test on a part of the bag that is not visible when worn or used.
Do not apply household cleaning products, perfumes or hair sprays to clean your leather bag, this can stain or cause discolouration. Do not affix adhesive tags or badges to the leather. Pins will puncture the leather and holes could stretch or tear the leather.